FAQ:

1. Are you manufacturer or trading company? 

We are manufacturer. 

2. What shall we do if don't know how to operate your machine? 

We can dispatch our engineers to your country and you can also send your engineers to our factory for learning operation. Besides, there are detailed installation and operating instructions attached, it is very simple. We have telephone and email support at 24 hours per day.

 3.How about your machine quality?

HCY company is a mature brand in CHINA,through our 15 years research in technology,our design including structure and detailed security and precision has enhanced greatly,and can match all the CE standard or more strict standard.Our machines distribute worldwide to about 50 countries where there are metal plate industry And where there are our machines,there are good reputation and terminal user satisfaction.

4. What are your payment terms? 

We support T/T, L/C, D/P, D/A, Western Union and so on. TT, 30% in advance, 70% balance before the shipment.

5.Can we be your agent?

Yes,we are looking for Global agent we will help agent improve the market ,and supply all the service like machine technical
problem or other after-sales problem, meanwhile ,you can get big discount and commission.

6.Do you accept customer Logo and customized ?

we accept kinds of customized ,including logo and machine .